Release Notes

Optic Systems 2.8.1

6/17/2026

What's New

Notification Management - Users can now control app notifications with a master toggle to enable or disable alerts globally. When Issues or Opportunities assigned to you are updated, you'll automatically receive in-app and email notifications. Additionally, the user interface has been updated with an improved design.

Asset Categories - Asset categories are now fully supported with color-coded pin visibility on maps. Create and manage asset categories with 10 preset pin colors to visually distinguish asset types in the Inspection Hub and asset modals. Uncategorized assets continue to display in the default blue.

Violation Export Consistency - Integrated violation exports in PDF and CSV formats now match the violation detail view, providing consistent formatting across all reporting channels. Violation history performance has been improved for faster page load times on communities with extensive violation records.

Route Selection Improvements - Route selection in the video player has been corrected to ensure the correct route loads when switching between inspection videos. Multi-route communities now have better support for accurate planning and visualization.

Address Management - The geocoding tool is now integrated into the address creation modal, allowing users to geocode addresses directly without manual coordinate entry.

Bug Fixes

• Fixed notification bell icon loading delay relative to other navigation components.
• Resolved Community Settings UI rendering issues affecting CCR categories, stages, and routes.
• Fixed unresponsive Create Violation button preventing form submissions.
• Corrected "View Violation" action in success messages for newly created violations.
• Fixed bulk community creation modal submission failures and added automatic column mapping.
• Restored missing assignment field in Issue and Opportunity creation modals for assigning users.
• Fixed duplicate image uploads when the upload button was clicked multiple times.
• Improved address-to-video mapping to route users to correct properties.
• Added caching to Address Search to prevent unnecessary recalculations on repeated selections.
• Fixed an issue that prevented externally created violations from properly escalating as nested records in some scenarios.
• Improved Inspection Hub load times for larger communities.
• Fixed a UI issue where closing a violation modal before completion incorrectly removed the row from the list.
• Improved overall page load animations and click responsiveness throughout the platform.

Optic Systems 2.8

5/20/2026

What's New

• Assignment System — Issues & Opportunities: Users can now assign Issues and Opportunities directly to team members within the platform, giving teams clearer ownership and keeping workflows moving without the back-and-forth offline.
• Notification Center: Stay on top of what matters with the new in-platform notifications. This initial release includes alerts for Issue and Opportunity assignments, as well as new video alerts. Upcoming versions will expand support to include status change alerts and scheduled inspection alerts.
• Redesigned Community Settings Page: The Community Settings page has been redesigned with a cleaner structure and a more intuitive layout, making configuration faster and easier to navigate.
• Mini Map — Active Filter Indicator: The mini map address icon now displays a visual indicator when an address filter is active during video playback, so it's always clear what you're looking at and why.

Bug Fixes

• Resolved a route access issue affecting Landscape Org Manager users.
• A display inconsistency impacting certain FSR integration users has been resolved.
• Several behind-the-scenes improvements have been made to keep the platform running smoothly and reliably.

Optic Systems 2.7.1

4/20/2026

What's New

Violation Image Upload - Users can now upload an image to a violation while it is still in Pending status. Previously, violations created without an image had no way to add one before finalization. An Upload Image button is now available within the violation modal for any violation that has not yet been finalized.

Violation History - The violation history log has been updated to only display activity after a violation has been finalized. History entries now focus on the actions that matter — finalization events, escalation finalizations, and status changes — each attributed to the user who performed them. Pending-state activity is no longer tracked or displayed.

Inspection Hub Default Filters - The violations list in the Inspection Hub now defaults to showing all active statuses, with closed violations excluded. Closed violations can still be accessed by adding the closed status to the filter or resetting filters entirely.

Bulk Letter Downloads - The bulk violation letter zip download process has been improved for security and reliability.

CSV Export Formatting - CSV exports for Assets, Work Orders, and Opportunities have been updated for clarity. The ID column now reflects the user-facing custom ID; the Community ID column has been replaced with Community Name; and the archived status now displays "Yes" or "No" rather than a numeric value.

Bug Fixes

• Fixed an issue where violation creation would silently fail and leave users stuck on a loading spinner, caused by a compatibility change in recent versions of Chrome and other Chromium-based browsers.
• Fixed an issue where large integrated violation batches would fail to fully finalize in a single attempt due to an error affecting violations with multiple escalation levels.
• Fixed an error that prevented integrated violation batch pages from loading when a batch contained a large number of violations.
• Fixed an issue where images attached to violations were not displaying correctly in the violation history log.
• Fixed an issue where geocode edits would fail to save, resulting in error messages or infinite loading screens on both standard and integrated communities.
• Fixed an issue where "_unset" was displaying instead of "N/A" or a blank field when no physical address was on file for a community.
• Fixed an issue where changing the video resolution would cause a paused video to automatically resume playback.
• Fixed an issue where the Edit Video modal would retain the previous GPX file state when opened for a different inspection in the same session, preventing users from saving without a page refresh.
• Fixed an issue where the Inspection Hub mini-map loaded at an incorrect zoom level when opening a video in the player.
• Fixed an issue where dismissing the image editor by clicking outside the modal caused the modal footer to disappear on subsequent opens.
• Fixed an issue where photo attachments on assets were not displaying on the front end despite uploading successfully.

Optic Systems 2.7

1/20/2026

What's New

FSR Integration - The FSR integration and inspection experience has been significantly enhanced, introducing faster data synchronization and expanded access to the Inspection Hub:

• Real-time data synchronization between Optic Systems and FSR systems.
• Immediate pushing of individual violations and inspection batches, eliminating overnight sync delays.
• Homeowner & CCR information stays continuously up to date.
• Violations, work orders, opportunities, assets, and drone map imaging now share a single unified map via the Inspection Hub.
• Easier switching between inspection videos and all routes are now visible at once on the map.
• Large, full-screen map view for improved inspection review.
• New address and violations views within the map and video interface.

Upload Community - Community setup and onboarding has been enhanced to better support large agreements and faster configuration. Optic Systems administrators can now upload communities in bulk to support large-scale agreements, and a new single community add button and modal has been implemented to streamline individual community setup.

GPX Editor - Optic Systems administrators can now make necessary adjustments to correct missing or damaged GPS data directly within the platform, avoiding re-inspections and delays while ensuring inspection routes and location data remain accurate and reliable.

Violation Exports - Clients can now export violations using a dedicated single-violation view or a list view. The single-violation view is especially useful for integrated clients, as it provides a large image, complete violation details, and full violation history in a format similar to a violation letter. This makes it easy to review and share information with board members prior to finalization. The list view is available for quick reference when the full individual violation history and large image are not needed.

Bug Fixes

• Stopped videos from auto-restarting at the end of playback; videos now pause at the end.
• Improved the clickable zone for checkboxes sitewide.
• Improved Inspection Hub load times for large communities.
• General address-related improvements across the platform.

Optic Systems 2.6.6

12/17/2025

What's New

Route Planning - Route Planners can now insert new pins mid-route while editing an existing route, allowing missed streets or locations to be added without rebuilding the route. Pins can be previewed before placement, routes automatically recalculate, and existing pin order is preserved unless manually changed.

FVT Management - Admins can now deactivate driver accounts instead of deleting them. Deactivated drivers are clearly marked as inactive, excluded from uploads, scheduling, and permissions, and prevented from logging in, while all historical inspection and reporting data remains intact.

Community Settings - New fields have been added to Community Settings to support operational needs. Community Managers can now store Gate Codes and Scheduling Requests directly within the platform for easier access and coordination.

Addresses - The geocoding tool is now available when creating a single address, allowing users to geocode addresses directly within the creation modal without manual coordinate entry.

Bug Fixes

• Fixed an issue where the Go to Video action could load the oldest video instead of the most recent footage for the selected address.
• Improved address-to-video mapping to ensure users are routed to the correct route and valid property locations.
• Added additional caching functionality to Address Search to prevent unnecessary recalculations when selecting the same address repeatedly.
• Fixed an issue preventing users from searching for work orders, opportunities, and assets using the Custom ID field.
• Resolved an issue where Violation History failed to load for certain communities despite existing data.
• Fixed a UI issue where closing a violation modal before it finished loading incorrectly removed the violation row from the list until the page was refreshed.
• Corrected map rendering in the Route Planning modal so Mapbox satellite imagery displays properly outside of drone scan tiles.

Optic Systems 2.6.5

11/19/2025

What's New

Inspection Hub - The address pin color for homes with no active violations has been updated from light grey to white to improve visibility. In addition, substantial enhancements have been made to the Route Switcher, resulting in more accurate and consistent loading when switching between routes.

Route Planning - Route Planners can now insert a pin mid-route for greater flexibility during planning. Route Planners also have the ability to archive inactive routes when a community has been re-planned, or a route is no longer needed.

Bug Fixes

• Fixed an issue causing the Finalized Date to display in the wrong time zone for some users.
• Enforced a 50-character limit on Opportunity Category names.
• Resolved an issue preventing Subtypes from syncing to Vantaca during the nightly sync for certain violations, which in turn caused Cure Periods to fail to sync accurately.
• Improved error messaging when creating a new single address.
• Resolved an issue that prevented users from closing violations in the Legacy Video Player.
• Fixed an issue where GPX file replacements could fail without a clear error message and where the file opened in a new tab during upload instead of saving as intended.
• Fixed an issue preventing file deletion on files when filenames contained special characters.
• Fixed an issue preventing changelog entries from displaying information for archived work orders or opportunities.

Optic Systems 2.6.4

10/29/2025

What's New

Activity Logs - Each core module now includes activity logs to track actions performed. Updates to addresses, violations, work orders, opportunities, and assets will display all changes and history directly in the Inspection Hub.

Exports - Users can now export Work Orders, Opportunities, and Assets as individual item reports or bulk lists, available in both CSV and PDF formats for analysis, documentation, and sharing.

Edit GPS Data - A new module has been added for Optic Systems admins, allowing them to adjust the start and end points of GPS recordings. This makes it easy to correct excess GPS data logged outside of a video recording.

Route Permissions - Clients can now create, edit, and remove routes in the FVT Navigator App. This feature is automatically enabled for clients who record their own footage for use in Optic Systems.

Single Address Creation - Users can now manually create individual addresses within communities, a spreadsheet upload is no longer required for single entries. Spreadsheet imports remain supported for bulk uploads.

Bug Fixes

• Added support for uploading images to Work Orders, Opportunities, and Assets after initial creation.
• Fixed a dashboard formatting issue affecting users with limited permissions.
• Improved overall integration stability and performance.
• Fixed an issue that caused inactive Violation Stages to show above the active stages.
• Re-enabled JPG file downloads for CINC clients.
• Added the Organization Manager access level to the User Management page for site administrators.

Optic Systems 2.6.3

9/3/2025

What's New

Inspection Hub - Go To Video precision has been improved for easier jumping from the map or list directly into the video. The Map Legend has been updated with clearer details for addresses and routes. Address Search now returns to the Inspection Hub video player with improved functionality, automatically panning the camera to the front of the home.

Images No Longer Required - Users are no longer required to upload images for violations, assets, work orders, and opportunities.

Batch Email Alerts - Email alerts for approved videos are now sent in batches instead of individually. Batching waits up to one hour to group approvals, reducing email volume (e.g., one email listing 10 approved videos instead of 10 separate emails).

Bug Fixes

• Fixed an issue preventing address notes from saving on communities with integrations.
• Disabled syncing of Caliber CCR Information.
• General integration improvements.
• Corrected a comma placement issue in the address details modal.
• Fixed a bug preventing users from editing their profile.
• Resolved a problem where generating a violation from the snapshot modal caused a blank screen and broke the violation modal initialization.
• Adjusted load sequence to improve community dashboard load times.
• Fixed an error where the address list search would break if a homeowner was missing.
• Corrected an issue with communities that have multiple drone scans, ensuring users can select the desired layer.
• Fixed a formatting issue on the dashboard for users with limited permissions.
• Fixed a problem with uploading large address databases.

Optic Systems 2.6.2.1

8/1/2025 (Internal Release)

Bug Fixes

• Resolved an issue where geocode edits could not be saved for certain communities.
• Finalized violations now update in real time in the legacy player.
• Deleting violations from the cart now properly updates the list view without requiring a manual refresh.
• Fixed a bug that caused "_unset" to appear instead of the sub-type on violation letters.
• Addressed issues with saving CCR and stage changes, including toggles and edits.
• Fixed an issue that caused violation types and sub-types to display out of order in the Create Violation modal.
• Corrected a bug that prevented cone orientation from saving properly.
• Adjusted the seek distance logic for target positioning.
• Added a missing loading indicator when using quick add buttons on the dashboard.
• Fixed an issue causing violation pins to display as red even when the violation was closed.
• Corrected the sorting logic in the address modal to ensure violations display in the proper order.
• Fixed a critical issue that could cause some communities to become inactive when adjusting violation settings.
• Fixed an issue that prevented the Board Member access level from viewing past violation batches.
• Fixed a bug that allowed non-drivers to access the driver app.

Optic Systems 2.6.2

7/28/2025

What's New

FVT Navigator - The Driver App now shows the actual route name instead of "Route Navigation" when completing a route, making it easier for field video technicians to easily identify the route they are actively completing.

Bug Fixes

• Mailing country code is now optional when uploading address databases.
• Fixed a bug causing escalated violations to be sent prematurely to Vantaca.
• Deleting violations from the legacy video player now works correctly.
• Rolled back basemap display to support custom drone scans without layer inconsistencies.
• Resolved an issue where the dashboard inspection list failed to load.
• Addressed minor caching inconsistencies throughout the platform.

Optic Systems 2.6.1.1

7/25/2025 (Internal Release)

Bug Fixes

• Resolved issue where emails were not being cleared from owner accounts.
• Resolved an issue where the Finalize date was incorrectly updating when changing a violation's status.
• Violation date filters now function correctly.
• Users can now create violations without attaching an image.
• Escalation date now displays correctly.
• Fixed an issue that prevented stage updates from saving properly.
• "Date Sent to Letterstream" now saves as a field in the database.
• Improved design of the violation status badge for better clarity.
• Fixed display issues with Navigate's custom letter templates.

Optic Systems 2.6.1

7/21/2025

Bug Fixes

• Improved violation sync compatibility with FSR and Vantaca integrations.
• Resolved intermittent escalation-related errors.
• Letter Notes field has been restored to the new Create Violation modal.
• Resolved error when emailing violations.
• Downloaded image file names now correctly include the associated address and community name.
• Fixed an issue that prevented the Violation list within the Address modal from updating in real time.
• Addressed bulk geocoding error.
• Fixed an issue that prevented documents from sending to Letterstream.
• Restored "Send to Letterstream" button in new Violations List page.
• Fixed issue where Community Notes appeared blank.
• Inspection Management page now properly loads inspection details.
• Fixed error when archiving Work Orders or Opportunities.

Optic Systems 2.6

7/16/2025

Overview

Version 2.6 introduces the most significant update to the violation creation process since our full platform redesign at the beginning of 2024. With major improvements to inspection workflows, dashboard functionality, and the introduction of the Violation Cart, this release is designed to enhance usability, speed, and team coordination for our Compliance View 360 clients.

Inspection Hub Now Available to All (Non-Integrated) CV360 Clients - Now replacing the old video player for CV360 clients, the Inspection Hub has been expanded to include full support for addresses, violations, and all other core modules, brought together in one streamlined interface. Available immediately to clients without full third-party integrations. Support for FSR Connect, Vantaca, and Appfolio, along with near real-time sync, coming soon.

• Integrated View: The full-page map and video player now run simultaneously, delivering a complete all-in-one inspection experience allowing users to easily pick between the large map or video player with seamless access to all Optic Systems modules.
• Faster Navigation: Seamlessly switch between routes and previous inspection videos without leaving the Inspection Hub or reloading the page.
• Complete Workflow: This version brings over all violations and address components, along with support for work orders, opportunities, and assets, enabling end-to-end inspection management from one screen.
• Design Improvements: The violation creation modal has been updated with a more intuitive image editor. The address modal has been fully redesigned for improved clarity, with key property details now easier to view. In the map and address list views, new icons indicate if a property has important notes or open violations.
• Improved Field-of-View Calibration: We've significantly enhanced the cone calibration process through both software improvements and updated equipment used in the field.
• Updated Aerial Imaging: HOA clients can now access up-to-date aerial imagery from drone scans. Contact your salesperson for pricing.

Dashboard Enhancements - Clients with access to the Inspection Hub and Violations will now see quick action buttons on the Community Dashboard, allowing users to create violations, work orders, opportunities, or assets without needing to load the full Inspection Hub. Perfect for one-off issues or fast, in-the-field work.

Violation Cart - Designed to improve efficiency for teams with dedicated video review staff or third-party inspectors, the Violation Cart centralizes the finalization process for managers.

• Centralized Review: See every pending violation for the community in your cart, even if there are multiple routes or violations pending from previous inspections.
• Batch Finalization: Finalize only the violations you select, just like a shopping cart. The remaining violations will stay in the cart until you're ready to finalize them.
• Board-Ready Output: After submission, you'll be directed to a page where you can download all letters and/or a quick summary report for your Board of Directors.

Additional Improvements

• Improved page load speeds across key areas.
• Cleanup and usability enhancements to Work Orders and Opportunities modules.

Optic Systems 2.5.13

5/28/2025

What's New

Route Editor - Several areas of the platform have been optimized for faster and smoother performance. The Community Settings page now loads more quickly, the Home button responds more efficiently, and the Calendar page has reduced load times. We've also improved client-side caching for violation images, resulting in faster image rendering across the platform.

FVT Navigator - The Driver App now includes two key updates to improve field usability. Community Notes are now visible to inspectors, giving them better context during inspections. Additionally, a load indicator has been added to the Directions feature to provide clearer feedback when route data is loading.

Bug Fixes

• Planned route lines now display beneath actual route lines in the Inspection Hub (pending videos only).
• Resolved an issue with the GPX file re-uploader.
• Fixed search persistence so results auto-filter when returning to Home from the Community Dashboard.
• Route pins can now only be removed while in Route Editor.
• Route list now refreshes correctly after deletions.
• Route names display properly after renaming.
• Fixed duplicate community entries on the User Management page.

Optic Systems 2.5.12

5/7/2025

What's New

Route Editor - Improvements were made to the route editor, allowing easier identification of pre-existing routes.

FVT Navigator - Added a Home button to multiple pages for simplified navigation, improved back arrow functionality for a smoother user experience, and restricted page navigation options while completing an inspection to maintain workflow focus.

Bug Fixes

• Resolved an issue that prevented users from changing the stage on a pending violation.
• Corrected an issue where the GPS line failed to display in the Inspection Hub for pending and VAM videos.
• Resolved an issue where the planned route line layer incorrectly displayed above the actual route line on pending videos in the Inspection Hub, instead of beneath it.

Optic Systems 2.5.11

4/23/2025

What's New

Performance Improvements - We've made additional performance improvements across key areas of the platform, including the Home page, Community Dashboard, and Inspection Hub. These changes especially benefit users frequently revisiting the same pages, resulting in faster reload times and smoother transitions throughout.

FVT Navigator - Drone scan satellite imagery can now be used as the base map when navigating properties within FVT Navigator. This provides a more accurate and detailed visual reference for large or complex communities. Additionally, we've improved the functionality of the back button to better support seamless in-app navigation.

Bug Fixes

• Improved nightly sync reliability for third-party integrations.
• Implemented required adjustments for recent Vantaca API updates.
• Fixed an issue where existing work orders were not appearing in the Inspection Hub.
• Improved the route toggle feature in the Inspection Hub by expanding the clickable area.
• Resolved an issue where some videos were not properly omitting GPS data when expected.

Optic Systems 2.5.10

4/10/2025

What’s New

Performance Improvements - We’ve rolled out major speed enhancements across the platform. Video buffering time has been reduced, and streaming is now smoother and more reliable, with longer segments loading in advance for improved playback stability. Key pages like the Community Dashboard and Inspection Hub also load significantly faster. For the best experience, we continue to recommend using Chrome or Firefox, which remain the only fully supported browsers.

Map Imaging - Google Maps satellite view is now available as a premium option within the Inspection Hub. Communities using this feature will appear in a new section of the billing report for each client. To enable satellite imagery or to request pricing details, please contact your Optic Systems sales representative.

Multi-Route Planning - Added enhanced support for communities with multiple routes. While planning, you can now view the full route path, including start and end points for each individual route, allowing for more accurate and efficient planning.

Bug Fixes

• Resolved "Image Error" messages appearing on some asset and work order images.
• Fixed an issue where previously existing work orders were not displaying in the Inspection Hub for videos undergoing Virtual Account Management.
• Fixed an issue where the GPS route line was not appearing in the Inspection Hub for Pending Videos.
• Fixed the speedometer functionality in FVT Navigator.
• Improved page load animations and click responsiveness in FVT Navigator.
• Addressed an issue preventing community notes from displaying in FVT Navigator.

Optic Systems 2.5.9

3/26/2025

What’s New

Route Updates - Improved route colors and transparency on the Inspection Hub for better visibility.

Integrations - Optic Systems staff can now run one-time community syncs directly from the site, removing the need to wait for manual syncs from the development team. This ensures quicker updates and smoother operations.

Bug Fixes

• Addressed a bug causing the cancel button to be unresponsive when attempting to archive a work order.
• Fixed an issue preventing the property manager access level from saving geocode edits.
• Corrected an issue causing snapshots to be overexposed.
• Resolved an issue preventing some Field Video Technicians from accessing assigned communities in the FVT Navigator (404 Error).

Optic Systems 2.5.8

March 12, 2025

What's New

Map Imaging - Drone scan imaging can now be used as the default map layer across all site modals. Before, this was only available in the Inspection Hub Map—now, it's accessible as the optional default layer in all site modals as well as the map, providing a clearer, more detailed view for better site management.

Video Uploads - Clients who upload their own videos can now bypass our QC Team, giving them full control over their uploads. This speeds up processing times and eliminates unnecessary steps, making it easier to manage time-sensitive content.

Integrations - Optic Systems staff can now run one-time community syncs directly from the site, removing the need to wait for manual syncs from the development team. This ensures quicker updates and smoother operations.

Bug Fixes

• Fixed an issue causing some integrations to time out during nightly syncs.
• Added a safeguard to ensure all violations are pushed even if a timeout occurs.
• Improved the accuracy of estimated route completion times for the FVT Navigator.

Optic Systems 2.5.7

March 5, 2025

Bug Fixes

• Resolved community access issues for the FVT Navigator App.
• Fixed an issue where the "Go to Video" button was not working in the Inspection Hub.
• Fixed an issue that prevented clients from deleting their own logos.
• Fixed a bug that incorrectly allowed some users to access the CCR editor for an integrated community.
• Enhanced IP whitelisting security for integrations.
• Improved integration sync run times and enhanced error logging.

Optic Systems 2.5.6

February 26, 2025

What's New

Quality Control - Introduced the ability to view the planned route for pending videos undergoing quality control through the Inspection Hub. This feature helps quality control staff verify that the planned route aligns with the actual inspection.

Bug Fixes

• Resolved an issue where images failed to download from the Inspection Hub.
• Improved pin scaling behavior when adjusting geocoordinates.
• Fixed a bug causing HERE maps imaging to not load on some pages.

Optic Systems 2.5.5

February 21, 2025

What's New

Optic Systems FVT Navigator - The official launch of the Optic Systems FVT Navigator app. This allows both Optic Systems employees, and partners to plan and drive their own custom routes. This replaces the previous Optic Systems staff only driver app.

Default Map Layer - Added support to use HERE maps imaging as the default map layer for a community from the settings. This update ensures all modals reflect the defined default map layer (HERE or Mapbox).

Bug Fixes

• Integration sync run-time fix for FSR Connect

Optic Systems 2.5.4

January 28, 2025

Bug Fixes

• Fixed an issue that prevented users from opening certain work orders on the Inspection Hub.
• Fixed an issue that prevented some users from creating Assets.
• Fixed an issue that caused the Map to fail to load for some users in the Community Dashboard.

Optic Systems 2.5.3

January 17, 2025

Bug Fixes

• Resolved an issue where timeslip adjustments were not saving on the Inspection Hub.
• Fixed a bug preventing the map pin from updating in real time when adjusting timeslips in the Inspection Hub.
• Addressed a problem causing the map to fail to recenter after navigating to a new point in the video within the Inspection Hub.
• Fixed an issue that prevented new FSR Connect integrations from syncing nightly.
• Resolved an issue that prevented administrators from accessing the VAM tab on the Inspection Management page.
• Added support for new VAM and Rejected statuses in the legacy video player.

Optic Systems 2.5.2

January 8, 2025

What's New

Inspection Hub - Enhanced the loading screen to display detailed progress for each individual item loading. This ensures users can clearly see what is being loaded, reducing the likelihood of leaving or refreshing the page before the process completes. Added the ability to create Assets directly from the Inspection Hub Video Player.

Bug Fixes

• Fixed a bug causing the HOA Community Map to freeze on the Community Dashboard.
• Corrected an issue preventing Assets from opening in the Inspection Hub Video Player.
• Fixed an issue that caused the retain position button to be unresponsive in the Inspection Hub when switching between videos.
• Fixed an issue that prevented users from creating Work Orders and Opportunities in the Legacy Video Player.
• Resolved an issue causing HOA users to receive Inspection Hub links instead of Video Player links in their "New Inspection Ready" email alerts.
• Fixed a bug where the "Approve" video button for site admins did not display a successful completion message.
• Fixed an issue causing the "New" tag for the Inspection Hub to display mis-aligned.
• Resolved an issue preventing some inspections from being released to a Virtual Account Manager.

Optic Systems 2.5.1

January 8, 2025

What's New

Inspection Hub - Enhanced the loading screen to display detailed progress for each individual item loading. This ensures users can clearly see what is being loaded, reducing the likelihood of leaving or refreshing the page before the process completes. Added the ability to create Assets directly from the Inspection Hub Video Player.

Bug Fixes

• Fixed a bug causing the HOA Community Map to freeze on the Community Dashboard.
• Corrected an issue preventing Assets from opening in the Inspection Hub Video Player.
• Fixed an issue that caused the retain position button to be unresponsive in the Inspection Hub when switching between videos.
• Fixed an issue that prevented users from creating Work Orders and Opportunities in the Legacy Video Player.
• Resolved an issue causing HOA users to receive Inspection Hub links instead of Video Player links in their "New Inspection Ready" email alerts.
• Fixed a bug where the "Approve" video button for site admins did not display a successful completion message.
• Fixed an issue causing the "New" tag for the Inspection Hub to display mis-aligned.
• Resolved an issue preventing some inspections from being released to a Virtual Account Manager.

Optic Systems 2.5

January 4, 2025

What's New

Inspection Hub - The Inspection Hub is now officially available for Landscape 360, MyBuild 360, and Public Works 360 customers. This new workflow delivers an all-in-one experience with an integrated full-page map and video player running simultaneously. Users can switch between multiple inspection videos or transition to a full-page map much faster, enhancing overall efficiency.

Dashboard - The Dashboard has been updated to display the Inspection Hub map for non-HOA clients. This enhancement allows users to view work orders, assets, and opportunities directly within the Property Dashboard, offering a more informative and comprehensive quick view of the property.

Inspection Management - A new page has been added to the Inspection Management tool to simplify tracking of Virtual Account Management inspections. This improvement helps ensure faster turnarounds and better service for clients.

Video Alerts - The "New Video Inspection Available" emails have been redesigned with a more intuitive layout, making it easier to identify the associated community and, when applicable, the specific route ready for review. This update streamlines navigation and enhances clarity for users.

Optic Systems 2.4.5

December 16, 2024

What's New

Server Updates - Legacy support for Amazon Web Services has been removed, and the old server has been formally decommissioned.

Bug Fixes

• Improved caching to help reduce load times.
• Improvements to video deletion process.
• Improvements to video uploads.
• Integration Improvements.
• Started implementing more API keys for the new driver app
• Description field
• Improvements to user permissions for Community Settings (w/o and opp)
• Fixed an issue that prevented the work order and opportunity from showing the correct date on mobile devices
• Fixed image edit button
• Fixed a bug that caused popovers (map preview) to show the wrong ID
• Fixed issues with GPX uploads and files.

Optic Systems 2.4.4

November 20, 2024

What's New

New Video Resolutions Available - We're excited to introduce support for 6K and 8K video streaming! These enhanced resolutions deliver unparalleled video quality for inspections. Contact our support or sales team to learn how to enable this feature for your account.

Locate Me - Finding your location in the field just got easier! The new "Locate Me" button, located at the bottom-right corner of the map, lets you instantly identify your position in the community right on the map with a visual target. This feature also streamlines the creation of work orders directly from your location when in the field.

Bug Fixes

• Resolved an issue with Vantaca integration that caused duplicate violations.
• Fixed an issue where the "Download Letters" button in the video player was not functioning.
• Addressed a bug where the violations list page displayed only one or two violations per page.
• Resolved a 404 error that occurred for some users when accessing the "Edit Image" option after creating an opportunity or work order.
• Fixed an issue where the "Upload Image" message overlapped images during the creation of work orders or opportunities.

Optic Systems 2.4.3

November 13, 2024

What's New

Map Navigation Update - The Map, Asset, Work Order, and Opportunity buttons now offer an improved, more focused experience. Clicking the Map button loads the full Map Page, displaying all data, including routes. Selecting Asset, Work Order, or Opportunity shows only the relevant pins on the Map Page with the list view collapsed, providing a cleaner interface based on user feedback. Map functionality within the page remains unchanged.

Unique IDs - Assets, Work Orders, and Opportunities now have unique IDs within each community. Previously, these items shared a sitewide sequence; now each item starts at 1 within each community.

Inspection Management Page - A new page has been added for users with video review and approval permissions. This page consolidates the review process, allowing users to efficiently browse, watch, and approve videos from a single interface. Review tools are built directly into the page to speed up approvals and provide a clear overview of videos pending release and resolutions, helping inspection teams work faster and maintain quality standards across all inspection footage.

Edit Video Modal - A newly redesigned edit modal provides an optimized, streamlined interface for editing video details. This update allows users to easily adjust and update essential information such as routes, descriptions, and statuses within a single view, minimizing clicks and providing a more intuitive workflow

The Training button has been moved next to the "My Account" button on the sidebar for easier access.

Bug Fixes

• Status changes have been added for the new streaming method, resolving an issue that caused some videos to get stuck in the uploading status.
• Drastically improved integration sync speeds and implemented general fixes for both Vantaca and Appfolio integrations.
• Real-time updates for violation icons on the video player have been restored.
• Resolved an issue with the Opportunity category filter not functioning on the map page.

Optic Systems 2.4.2

November 7, 2024

What's New

Server Updates - Legacy support for Amazon Web Services has been removed, and the old server has been formally decommissioned.

Bug Fixes

• Resolved an issue causing certain billing reports to time out.
• Fixed an issue preventing users from archiving opportunities and work orders in the video player.
• Corrected an issue where address icons and labels would not display.
• Fixed a 404 error encountered by some users on the opportunity category management page.
• Resolved an issue that prevented updates to video descriptions.
• Fixed a bug that caused inspection dates to display one day early on the community dashboard.
• Addressed an issue preventing users from filtering violations by the "created date."
• Corrected a problem where community IDs appeared instead of names when downloading violation photos from the video player.
• Fixed a bug that prevented users from retaining their position when switching between inspection dates on the same route.
• Improved the Vantaca integration process to prevent violations from failing to push during the nightly sync.

Optic Systems 2.4.1

October 22, 2024

What's New

Home Page Improvements - The Home Page now includes options to filter and sort your communities list, improving ease of navigation. You can sort communities by name (alphabetically), by the most recent or oldest inspection. Filtering is available by user, state, and client. Additionally, if you have more than 99 communities, you can now load additional entries on the page.

New Video Streaming Method - A new streaming method has been introduced for uploads, along with several improvements to video upload procedures. Video statuses are now more streamlined for smoother tracking and management.

Bug Fixes

• Resolved an issue where the confirmation modal did not appear when archiving work orders from the map page.

Optic Systems 2.4

October 15, 2024

What's New

Asset Management - Introducing a powerful new feature for asset management across your worksites and communities. Now, you can create, edit, and manage assets of all sizes—from small items like irrigation controllers and pool pumps to larger elements such as streetlights, benches, and mailboxes. Pin assets directly on the map, attach documents, upload images, track service history, warranty details, and key features. Coming soon to the video player for even more streamlined management!

Route Management - Easily identify and view routes driven within your sites and communities. Instead of sifting through multiple videos, users can now see clearly defined and labeled routes on the map, making it much simpler to find and navigate to the necessary footage. Switch between videos and sections of your worksite or community with ease.

Optic Systems 2.3.7

October 9, 2024

What's New

Integration Improvements - Support was added to sync closure statuses with FSR Connect, ensuring more accurate updates between systems. Additionally, the Vantaca integration has been enhanced to improve the sync of violations marked as resolved directly in Vantaca.

Bug Fixes

• Resolved an issue preventing users from deleting certain videos.
• Fixed a bug that caused incorrect scaling of the mini-map on the video player.
• Fixed an issue where users were unable to filter by Opportunity Categories on the Map page.

Optic Systems 2.3.6

October 2, 2024

What's New

Work Order and Opportunity Improvements - We have reverted a previous feature that allowed users to access videos directly from Work Orders and Opportunities that weren't tied to a specific video. A more effective solution is in development and will be available soon. For now, the button will redirect users to the original video, pinpointing the moment when the Work Order or Opportunity was first identified.

Bug Fixes

• Resolved an issue where the mini-map scaled incorrectly when minimized from the full-sized map.
• Fixed a problem that prevented administrators from bulk clearing geocodes.
• Made improvements to the Billing page.
• Added a system check to prevent the deletion of work order and opportunity categories if they are currently assigned.
• Improvements made to the eUnify and VMS integrations.
• Fixed a user access error message on the community dashboard.

Optic Systems 2.3.5

September 25, 2024

Bug Fixes

• Fixed a bug that caused the "Close" button to appear twice when looking at the video initialization window.
• Fixed a bug that prevented users from easily using the map page on mobile devices.
• Fixed an issue that caused "Upload Image" to overlay in the Work Order and Opportunities modal.